95bd Privacy Policy — How We Collect, Use, and Protect Your Data

1. Data We Collect

95bd collects personal data from you in the following categories. We collect only the minimum data necessary to operate the platform, verify your identity, process your transactions, and comply with our legal obligations.

1.1 Registration Data

When you create a 95bd account, we collect the information you provide during the registration process, including:

• Full legal name;
• Date of birth;
• Mobile phone number (used as your primary contact and for SMS verification);
• Email address;
• Preferred currency (Bangladeshi Taka, BDT);
• Username and encrypted password.

1.2 Identity Verification Data

To comply with our know-your-customer (KYC) obligations and to prevent fraud and underage gambling, 95bd may request and retain copies of:

• National Identity Card (NID) or passport;
• Driving licence;
• Proof of address (utility bill or bank statement issued within the previous three months);
• Selfie photograph for biometric liveness verification where required.

Identity verification documents are stored in encrypted form and accessed only by authorised members of the 95bd compliance team on a strict need-to-know basis.

1.3 Financial and Payment Data

When you make a deposit or request a withdrawal, 95bd collects and retains transaction records including the payment method used (e.g., bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Visa, Mastercard), the account number or mobile number associated with that payment method, transaction amounts in BDT, timestamps, and transaction reference numbers. 95bd does not store full card numbers. Card payments are processed through a PCI-DSS-compliant payment gateway that tokenises card data before it reaches our servers.

1.4 Gameplay and Betting Data

95bd automatically records your gameplay activity on the platform, including game sessions, bet amounts, game outcomes, cricket and sports betting selections, bonus redemptions, and wagering history. This data is used for account balance accuracy, dispute resolution, responsible gaming monitoring, and improving the quality of our game offering.

1.5 Technical and Device Data

When you access 95bd, our servers automatically collect certain technical information, including your IP address, browser type and version, operating system, device type, screen resolution, referring URL, pages visited within the 95bd platform, session duration, and time zone (displayed in Bangladesh Standard Time, BST UTC+6). This data is used for platform security, fraud detection, and aggregate analytics.

1.6 Communications Data

If you contact the 95bd support team by email or live chat, we retain a record of your communications, including the content of your messages, timestamps, and the resolution outcome. This data is used to improve support quality and to maintain a record of any disputes or formal requests you have raised with us.

2. How We Use Your Data

95bd processes your personal data for the following specific purposes. We rely on one or more lawful bases for each processing activity, as described below.

95bd will not use your personal data for any purpose that is incompatible with the purposes listed above without first informing you and, where required by applicable law, obtaining your consent.

3. Data Sharing and Third Parties

3.1 Principle of Minimum Disclosure

95bd shares your personal data with third parties only where it is strictly necessary for the operation of the platform, required by law, or where you have given your explicit consent. We do not sell, rent, or trade your personal data to any third party for their own independent commercial or marketing purposes.

3.2 Categories of Third Parties

The following categories of third parties may receive limited personal data from 95bd in the circumstances described:

• Payment processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Visa, and Mastercard receive the transaction data necessary to execute your deposit and withdrawal instructions. Each payment provider operates under its own privacy policy and data protection framework.
• Identity verification providers: Third-party KYC service providers may receive copies of your identity documents and biometric data solely for the purpose of verifying your identity. These providers are contractually bound to process your data only on 95bd's instructions and for no other purpose.
• Game content providers: Casino and sports betting content providers (such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) may receive your account identifier and session data to deliver their game content to you via the 95bd platform. These providers do not receive your full name, payment details, or contact information.
• Technical infrastructure providers: Cloud hosting and content delivery network providers may process your technical data as part of delivering the 95bd platform to you. All such providers are contractually required to apply appropriate technical and organisational security measures.
• Law enforcement and regulatory authorities: 95bd will disclose personal data to law enforcement agencies, financial intelligence units, or other regulatory authorities where required to do so by a lawful court order, subpoena, or applicable legal obligation. Where permitted by law, we will notify you of such disclosure.

3.3 International Data Transfers

Some of the third parties described above may be located in, or process data in, countries outside Bangladesh. Where personal data is transferred internationally, 95bd takes steps to ensure that appropriate safeguards are in place to protect your data, including contractual data processing agreements that impose data protection standards equivalent to those described in this Policy.

4. Cookies and Tracking Technologies

4.1 What Are Cookies

Cookies are small text files placed on your device by a website when you visit it. 95bd uses cookies and similar technologies (including local storage and session storage) to operate the platform, remember your preferences, maintain your login session, and analyse how players use the site in aggregate.

4.2 Categories of Cookies Used by 95bd

• Strictly necessary cookies: These are essential for the platform to function. They maintain your login session, remember your account preferences (such as language and currency display), and enable the game client to operate correctly. These cookies cannot be disabled without significantly impairing your ability to use 95bd.
• Functional cookies: These cookies remember choices you make — such as your preferred deposit method or interface layout — to provide a more personalised experience. They do not track your activity across other websites.
• Analytics cookies:95bd uses anonymised, aggregate analytics data to understand how players navigate the platform, which games are most popular, and where technical errors occur. This data is used solely to improve platform performance and is not linked to individual player accounts.
• Security cookies: These cookies support fraud detection and account security functions, including identifying suspicious login behaviour, detecting automated bot activity, and flagging unusual transaction patterns.

4.3 Managing Cookies

You can control cookie settings through your browser's preferences. Most modern browsers allow you to view, delete, and block cookies on a per-site basis. Please note that disabling strictly necessary cookies will prevent you from logging in to your 95bd account and using core platform features. Instructions for managing cookies in common browsers (Chrome, Firefox, Safari, Edge) are available through each browser's built-in help function.

4.4 No Cross-Site Advertising Tracking

95bd does not use advertising tracking cookies (sometimes called third-party cookies or pixel tags) to follow your activity across other websites and build advertising profiles. Any analytics or tracking technology used by 95bd operates only within the 95bd domain and is subject to the same data protection standards as all other data processing described in this Policy.

5. Data Security and Storage

5.1 Technical Security Measures

95bd implements a layered set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• TLS 1.2 or higher encryption for all data in transit between your device and 95bd servers;
• AES-256 encryption for sensitive data stored at rest, including identity verification documents and payment records;
• Bcrypt hashing for all stored account passwords — 95bd never stores passwords in plain text;
• Role-based access controls limiting internal access to personal data to authorised personnel only;
• Regular internal security audits and vulnerability assessments of platform infrastructure;
• Automatic session timeouts after a defined period of inactivity to reduce the risk of unauthorised account access.

5.2 Organisational Security Measures

All 95bd staff who handle personal data receive data protection training and are bound by confidentiality obligations. Access to production systems containing personal data is restricted to a small number of authorised technical and compliance personnel. Any third-party service providers who process personal data on behalf of 95bd are required to demonstrate equivalent security standards as a condition of their engagement.

5.3 Data Breach Response

In the event of a data security incident that results in the accidental or unlawful destruction, loss, alteration, or unauthorised disclosure of your personal data, 95bd will take immediate steps to contain the incident, assess the risk to affected individuals, and notify affected players without undue delay where the incident is likely to result in a high risk to their rights and freedoms. Notification will be sent to the email address or mobile number registered to your account. 95bd will also notify any applicable regulatory authority as required by law.

6. Data Retention Policy

6.1 Retention Principles

95bd retains your personal data only for as long as is necessary to fulfil the specific purpose for which it was collected, or for as long as required by applicable legal, regulatory, accounting, or reporting obligations. When data is no longer required for its original purpose and no legal retention obligation applies, it is securely deleted or irreversibly anonymised.

6.2 Retention Periods by Data Category

6.3 Dormant Accounts

Where a 95bd account has been inactive for 12 consecutive months, 95bd will attempt to contact the registered account holder. If no response is received and no login activity occurs within a further 90 days, the account may be classified as dormant. Personal data associated with dormant accounts is retained in line with the standard retention periods above; it is not deleted early solely because an account is dormant, as legal retention obligations continue to apply.

7. Your Privacy Rights

As a player on the 95bd platform, you have the following rights in relation to your personal data. To exercise any of these rights, contact the 95bd support team at [email protected] with your registered account details and a clear description of your request. 95bd will respond to all valid requests within a reasonable timeframe.

7.1 Right of Access

You have the right to request confirmation of whether 95bd holds personal data about you, and to receive a copy of that data together with information about how it is being processed. This is sometimes referred to as a Subject Access Request (SAR). 95bd will provide the requested information in a structured, commonly used, machine-readable format where technically feasible.

7.2 Right to Rectification

You have the right to request that 95bd corrects any personal data we hold about you that is inaccurate or incomplete. Where a correction is made to data that has been shared with a third party, 95bd will take reasonable steps to inform that third party of the correction where possible.

7.3 Right to Erasure

You have the right to request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn your consent (and no other lawful basis applies), or where the data has been unlawfully processed. The right to erasure does not apply where 95bd is required to retain your data to comply with a legal obligation — for example, financial record-keeping requirements that mandate retention for seven years.

7.4 Right to Restrict Processing

You have the right to request that 95bd restricts the processing of your personal data in certain circumstances — for example, while the accuracy of your data is being contested, or while an objection to processing is being assessed. Where processing is restricted, 95bd will continue to store your data but will not actively process it beyond storage until the restriction is lifted.

7.5 Right to Data Portability

Where 95bd processes your personal data on the basis of your consent or on the basis of a contract with you, and that processing is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit that data to another service provider where technically feasible.

7.6 Right to Withdraw Consent

Where 95bd processes your personal data on the basis of your consent — for example, for sending you promotional communications — you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal. To withdraw consent for marketing communications, update your preferences within your 95bd account settings or contact [email protected].

7.7 Right to Object to Processing

You have the right to object to the processing of your personal data where 95bd relies on legitimate interest as the lawful basis for that processing. Upon receipt of a valid objection, 95bd will cease the relevant processing unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms, or where the processing is necessary for the establishment, exercise, or defence of legal claims.

8. Updates to This Policy

8.1 Right to Amend

95bd reserves the right to update, amend, or replace this Privacy Policy at any time to reflect changes in applicable law, changes in our data processing practices, improvements to the platform, or changes in the services offered by our third-party partners. The most current version of the Privacy Policy will always be available at https://95bd.club/privacy-policy, and the "Last Updated" date at the top of this document will be revised to reflect the date of each amendment.

8.2 Notification of Material Changes

Where a change to this Privacy Policy is material — meaning it significantly affects the way in which we collect, use, or share your personal data, or meaningfully alters your rights — 95bd will notify registered players by email to their registered account address or by a prominent in-platform notification prior to the change taking effect. For changes of a minor or administrative nature (such as clarifying existing language or correcting typographic errors), notification will be limited to updating this page with the revised date.

8.3 Continued Use as Acceptance

Your continued use of the 95bd platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised Policy. If you do not agree to the revised Policy, you must stop using the 95bd platform and contact [email protected] to request closure of your account.

8.4 Contact the 95bd Privacy Team

If you have any questions, concerns, or complaints about this Privacy Policy or about the way in which 95bd handles your personal data, please contact the 95bd support team using the details below. We are committed to addressing all privacy enquiries promptly and transparently.